Shipping policy

Shipping Policy

Last Updated: June 6, 2026

Welcome to Giftgalleryhub. This Shipping Policy explains how we process, ship, and deliver your orders across India. By placing an order on Giftgalleryhub.in, you agree to the terms mentioned below.

SHIPPING COVERAGE

We currently deliver across India only.
We do not offer international shipping at this time.

ORDER PROCESSING TIME

All orders are processed within:

  • 1 to 2 business days

Orders are not shipped or delivered on Sundays or public holidays.

For customized products such as frames, mugs, and personalized gifts, additional processing time may be required during high order volume periods.

DELIVERY TIME

Once your order is processed and shipped, estimated delivery time is:

  • 5 to 7 business days (standard delivery across India)

Delivery times may vary depending on:

  • Location
  • Courier partner
  • Weather conditions
  • Festive seasons or high demand periods

COURIER PARTNERS

We use trusted delivery partners to ensure safe and timely delivery:

Bluedart, DTDC, Delhivery, XpressBees, Ecom Express, Ekart, Shadowfax, Amazon Logistics, and other reliable courier services.

SHIPPING CHARGES

We offer:

  • Free Shipping on orders above ₹500
  • Standard shipping charges apply for orders below ₹500 (calculated at checkout)

ORDER TRACKING

Once your order is shipped, you will receive tracking details via:

  • Email
  • SMS

You can track your order using the tracking link provided.

CASH ON DELIVERY (COD)

We offer Partial COD / COD services.

Important COD conditions:

  • COD orders may require verification via call before dispatch
  • Orders are shipped only after successful confirmation

DELAYED OR LOST SHIPMENTS

While we work with reliable courier partners, delays may occasionally occur due to:

  • Weather conditions
  • Remote locations
  • Courier delays
  • Festival or peak sale seasons

If your order is significantly delayed, please contact us for support.

INCORRECT ADDRESS OR DELIVERY FAILURE

Customers are responsible for providing correct shipping details.

We are not responsible for:

  • Failed deliveries due to incorrect address
  • Delays caused by wrong phone number or unreachable customer

If an order is returned due to incorrect details, re-shipping charges may apply.

DAMAGED OR LOST PACKAGES

If your package arrives damaged or you receive the wrong item:

  • Contact us immediately
  • Unboxing video is mandatory for verification

This helps us resolve your issue quickly.

CUSTOMIZED PRODUCTS SHIPPING

Since we specialize in personalized gifts:

  • Each product is made specifically for your order
  • Extra care is taken during packaging and shipping
  • Slight variations in design may occur due to customization

CONTACT INFORMATION

For any shipping-related queries, you can contact us:

  • 📧 Email: giftgalleryhub4@gmail.com
  • 📞 Phone/WhatsApp: 8252201931
  • 📍 Address: Giftgalleryhub, Dumka, Jharkhand – 814101, India